Agent Compliance

Per-agent scoring, trends, and coaching status

Total Agents

10

Avg Score

80%

At Risk (<70)

2

Excellent (>90)

3

Agent Compliance Scoreboard

Ranked by compliance score · last 30 days

#AgentTeamScoreTrendViolationsCoachingCalls
#1
DN

Deepa Nair

Lead Agent

Healthcare
95
NoneNo Issues241
#2
LR

Lakshmi Reddy

Agent

Healthcare
93
+3%NoneNo Issues178
#3
VS

Vikram Singh

Lead Agent

Telecom Retention
91
1Completed419
#4
AP

Ananya Patel

Senior Agent

BFSI Outbound
88
+4%1Completed287
#5
SI

Sanjay Iyer

Senior Agent

Telecom Retention
82
+5%1Completed305
#6
RK

Ravi Kumar

Agent

BFSI Outbound
79
+6%2Completed334
#7
AM

Arjun Mehta

Senior Agent

BFSI Outbound
74
-8%3Scheduled312
#8
RG

Rahul Gupta

Trainee

BFSI Outbound
71
+11%1Completed143
#9
MK

Meena Krishnan

Agent

BFSI Outbound
67
-9%3Scheduled266
#10
PS

Priya Sharma

Agent

Telecom Retention
58
-15%4Coaching Needed198